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FAQs

Read Our Frequently Asked Questions

Find the answer to questions about our location, amenities, and more below. 
 

What do guests love about the hotel?

Guests love our hotel's central location in Old San Juan and open air atmosphere. We pride ourselves in providing top-of-the-line customer service to ensure you have everything you need during your stay. Recent reviews rave about the delectable dining, plunge pool and deck lounge.
 

Does the hotel have dining?

The hotel features al fresco dining at Patio del Níspero. 
 

Does the hotel offer wedding services?

The hotel offers elegant wedding venues for weddings, receptions and rehearsal dinners. In addition, guests can take advantage of wedding planners, catering options and special packages. Easily fill out a request for proposal here - https://www.oldsanjuanweddings.com/contact-us

How far is the hotel from the airport?

Hotel El Convento is a quick 15 minute trip from Luis Muñoz Marín International Airport (SJU). Visit our online eMap to find directions to the hotel and find the top attractions nearby. https://www.elconvento.com/location