About Us

Our Team Welcomes you to Hotel El Convento

When you arrive at our beautiful luxury Old San Juan hotel in the heart of Old San Juan, Puerto Rico, you will be warmly welcomed by our team of hotel professionals. With decades of award-winning hospitality experience, your time at our hotel is guaranteed to be met with the finest guest services available in Puerto Rico. You can call on our team 24-hours a day to ensure all of your most important needs are met during your stay. 

Black and white image of old buildings, with a store named

Hotel El Convento Adaptive Reuse

Hotel El Convento Adaptive Reuse

Hotel El Convento Adaptive Reuse

Old World charm and splendor

A landmark monument to the Conquistador Age and one of the most historic hotels in Old San Juan Puerto Rico, Hotel El Convento in San Juan, Puerto Rico showcases a timeless aura of Old World charm and splendor. Befitting its origins as a Carmelite convent more than 370 years ago, our splendid Puerto Rico luxury hotel is a loving restoration of Spanish Colonial architecture and design.

LEARN MORE ABOUT THE HISTORY OF EL CONVENTO

Meet the Team

We believe that the success of an unforgettable stay begins with a smile of our professional staff who is focused on exceed guests expectations. 

Henry Neumann, General Manager of Hotel El Convento

Henry Neumann

General Manager

Rosa Desarden

Director of Sales & Marketing

Raiza Medina, Revenue Manager of Hotel El Convento

Raiza Medina

Revenue Manager

Fabiola Cruz

Director of Catering

Juanita Lopez, Director of Housekeeping of Hotel El Convento

Juanita Lopez

Director of Housekeeping 

Ivelisse Villafañe, Accounting Manager of Hotel El Convento

Ivelisse Villafañe

Accounting Manager 

Víctor Torres, Executive Chef of Hotel El Convento

Víctor Torres

Executive Chef 

Josean Medina, Director of Engineering of Hotel El Convento

Josean Medina

Director of Engineering